In today’s booming Indian interiors market, custom-designed soft furnishings are in high demand. With India’s interior design industry valued at around USD 35.8 billion in 2024 and growing at a CAGR of roughly 12.6%, more homeowners, hotels, and corporates are seeking personalized décor solutions. Soft furnishings like curtains and cushions play a key role in creating a cohesive aesthetic. They “add texture, color, and comfort to interiors.” In fact, the Indian cushion and pillow market alone reached USD 782.5 million in 2024 and is projected to rise to USD 1.35 billion by 2033, driven in part by the booming hospitality sector. Luxury hotels and resorts, for example, are placing large orders for high-quality cushions and curtains to enhance guest comfort.

This shift toward bespoke décor reflects a broader global trend: consumers now favour personalization and high-quality craftsmanship. Verified Market Reports notes that rising disposable incomes and a focus on stylish, personalized living spaces are fueling demand for premium home textiles. Digital fabric printing is also on the rise in India (forecast to grow 11.1% annually by 2030), enabling manufacturers to produce unique prints and designs on demand. As a BusinessWire report observes, digital printing “meets the increasing consumer preference for customized curtains, cushions, bed linens, and upholstery.” Even small details like the right fabric or pattern can transform a space; as Eyda Homes describes, “tailored curtains bring a personal touch to every window”, with each fabric and color chosen “with care, ensuring harmony with the room’s design.”

These trends give clients confidence in custom orders, but also raise questions about the process: How do you ensure perfect fit, timely delivery, and quality? Eyda Homes has developed a structured, step-by-step approach to custom orders that builds trust. By openly communicating at each stage, from initial consultation through sampling, approvals, and final delivery, we ensure that designers, hoteliers, and corporate clients know exactly what to expect. In the sections below, we outline this process in detail, citing industry data and design best practices, so you can understand how a custom furnishing project succeeds (and how you can implement a similar process).

Why Go Custom? The Benefits and Trends

Before diving into the process, it is worthwhile to highlight why custom-made curtains and cushions are so attractive. Compared to off-the-shelf options, custom furnishings offer unmatched personalization. You can choose from hundreds of fabrics, patterns, and finishes, and have them made to your exact measurements and functional needs. This means a living room drapery set can be perfectly sized for a unique bay window, or a hotel lobby’s cushions can match a brand’s color palette exactly. As CasaCurtains notes, online custom curtains allow homeowners (and designers) “to tailor your décor from the comfort of your home.”

Among the key advantages are:

Exact Fit & Cohesion

Every window or sofa may differ in dimensions. Custom orders ensure a perfect fit, no awkwardly short panels or ill-fitting cushions. This creates a cohesive look throughout a space, whether it’s a coordinated set of bedroom drapes or matching cushion ensembles. For example, one can layer sheers and blackout curtains in a living room, or choose embroidered curtains for a dining area, all in fabrics that harmonize with the existing decor. These are great for living room furnishings and bedroom decor.

Functional Features

Bespoke curtains can include special linings (blackout, thermal) or materials (sound-absorbing velvet, fire-retardant fabric for hotels) as needed for the space. For instance, families with young children often want blackout linings in kids’ room curtains for naps, and cold-climate clients may request thermal-backed drapes. These options are typically unavailable in ready-made sets.

Higher Quality & Sustainability

Custom pieces tend to be higher-quality and longer-lasting than mass-produced goods. Many custom suppliers (including Eyda Homes) emphasize artisanal production: “each cushion, curtain, or runner is crafted with care… woven slowly… by skilled hands.” Often these products use natural fibres (linen, cotton, jute) that age beautifully. Moreover, there is a growing demand for eco-friendly materials. Verified Market Reports notes an uptick in “organic cotton and jute” cushion covers. As awareness of sustainability rises, custom suppliers can source Oeko-Tex or GOTS-certified fabrics to satisfy eco-conscious clients.

Convenience & Service

Buying custom often means a consultation and full-service experience. Many online custom curtain platforms offer free home measurements and expert installation (or detailed guides), saving clients from store-hopping. CasaCurtains emphasizes this convenience: “You do not have to hop from store to store… many platforms offer free home measurement and installation services.” The result is a hassle-free process: clients make most decisions from their phone or laptop, with professionals handling the rest.

Trend Responsiveness

Staying on trend is easier with custom. For example, in India today many designers are mixing traditional Indian crafts with modern forms, such as block-printed cushions and embroidered drapes. A custom supplier can source artisan fabrics or even design hand embroidered accents on demand. Industry reports highlight that Asia-Pacific leads cushion cover demand due to rising interest in personalized interiors, especially in Minimalist Homes. Similarly, digital printing allows rapid changes: new colorways or patterns can be produced quickly to match a corporate branding update or a seasonal theme.

These benefits apply to homeowners and professionals. Interior designers frequently request custom window treatments to perfectly fit a client’s style and architecture. Hospitality and corporate clients are doing the same; for instance, hotels now often order bulk custom cushions and curtains emblazoned with brand motifs. The IMARC report on India’s cushion market notes that “luxury hotels and boutique resorts are investing in superior materials and even customized branding on cushions and pillows.” This trend of personalization extends beyond home decor, it reflects a broader consumer desire for unique, comfortable spaces.

In short, going custom lets clients express a unique vision and ensures functional excellence. At Eyda Homes, we have found that clarity and confidence throughout the process are what ultimately build trust: when clients see each step (consultation, sampling, approval) handled professionally and transparently, they feel assured their custom pieces will be exactly as desired. The following sections walk through these steps in detail, showing how we (and you) can deliver that confidence.

1. Consultation: Understanding the Vision and Requirements

The custom process begins with a thorough consultation.6 This is where we (the designer or manufacturer) meet the client (homeowner, designer, hotel procurement, etc.) to understand their needs. Key questions include: What style and mood do they want? What are the exact measurements and functional requirements? What is the timeline and budget?

In practice, a consultation might involve an on-site visit or a virtual meeting. We ask the client to share inspiration images or design references. Is the space modern or traditional? Do they need blackout drapes or sheer curtains? Are the cushions purely decorative, or do they need medium or firm-foam inserts? Understanding these details shapes every later decision. As one curtain specialist puts it: “We discuss your vision, style preferences, and functional requirements” during the initial consultation.

With commercial clients (hotels, corporate offices), the consultation may also include technical criteria: for example, flame-retardant standards for hotel drapes or noise-reduction fabrics for conference rooms. Corporate branding can be a factor; perhaps the client wants cushions in the company colors or with a logo. We document all requirements carefully, often in a written brief or design sheet.

Key Consultation Considerations:

  • Space Type & Usage: Living room, bedroom, conference room? (This dictates style and function.)
  • Measurements & Layout: Window dimensions, ceiling height, furniture placement (we may take preliminary room photos).
  • Style & Aesthetic: Preferred colors, patterns, and textures.7 Example images (Pinterest boards, fabric swatches).
  • Functional Needs: Blackout lining? Thermal insulation? Moisture/water resistance? Acoustic properties?
  • Quantity & Scales: How many windows? How many cushions? One room or an entire suite?
  • Timeline & Budget: Move-in date or hotel opening date, and what price range per panel/piece.

In this phase, we also explain the services we offer and what the client can expect. For example, Eyda Homes provides guidance on material choices and often offers free sample swatches or preliminary design sketches for review. We can quote ballpark costs based on the scope and show similar past projects (e.g., previous custom curtains we made for living rooms or hotel suites). This openness gives clients confidence. As reported by an industry guide, good designers “help clients choose the perfect style and fabric”, turning abstract ideas into concrete options.

Once the discussion is over, the client usually knows the next steps: a formal quote will follow, specifying the design proposal. We also schedule any needed on-site measurements or material presentations. By the end of the consultation, everyone should agree on what will be created and how we move forward.

2. Design Development and Material Selection

With the vision clarified, we move into designing the solution and selecting materials. This often starts with presenting fabric options. We maintain a curated library of high-quality textiles, cotton, linen, silk blends, jacquards, voiles, velvets, etc. These include sustainable and locally-sourced fabrics to match current trends. For example, many clients now prefer organic cotton or handwoven linen, as these fabrics age beautifully and are eco-friendly. The perfect Linen Cushion Covers or a Handmade Cotton Rug are often chosen at this stage.

During this stage, we show swatches or fabric books to the client. The client can touch and feel textures, compare colors against their wall paint or furniture, and narrow down favourites. If the design involves patterns or embroidery, we might prepare small mock-ups. Advanced tools allow us to produce digital renderings of the window with a particular curtain style or cushion on a sofa—this helps clients visualize the end result. (CasaCurtains points out that online tools let you “visualize and customize your curtains before ordering,” highlighting how tech can aid selection.)

Important factors during fabric selection include:

  • Durability Requirements: For hotels or offices, we often pick tightly woven or blended fabrics that resist wear, stains, and sunlight fading. Polyester or treated cotton blends can be chosen for heavy-use areas. For home use, natural fibres might be preferred.
  • Functional Specs: We decide on lining and interlining. For blackout needs, a heavy thermal lining is added. If insulation is a goal, an additional interlining layer might be used.
  • Aesthetic Details: Curtain header style (grommet, pleat, back-tab), trim or fringe, and cushion embellishments (piping, buttons) are finalized.
  • Color & Pattern Layout: In custom work, even large patterns can be centred or matched across multiple panels. Clients often want certain motifs to align perfectly, which we plan at this stage.

Once the fabric choices are narrowed, we typically prepare physical samples. In the case of cushions, for example, we might produce a prototype cover (without the insert) or an embroidered detail piece, such as a Rust Hand Embroidered Bhujodi Cushion Cover. For curtains, we may stitch a single panel or a section of the curtain. These samples allow the client to approve color, pattern repeat, and quality of workmanship before full production. As one design process summary notes, professionals “examine physical samples and create mock-ups to visualize combinations.” This step is crucial: it is easier and far cheaper to tweak a sample than to redo an entire order.

During this phase, Eyda Homes emphasizes artisan craftsmanship. For example, our linens and cottons are often hand-loomed or block-printed. Each piece is “woven slowly… made with natural materials, by skilled hands.” Clients can see (and sometimes visit) the workshop, reinforcing trust. We keep the client updated on progress—for instance, noting that a specialized velvet has been dyed or that a custom weave is being loomed. This transparency assures the client that their vision is being translated into reality.

3. Sampling Review and Client Approvals

Now comes the sampling and approval stage. We present the prototypes or mock-ups to the client, either in person or through high-resolution photos. We encourage clients to review these samples against their expectations: Does the fabric color look true under their room lighting? Is the fullness and drape of the curtain as planned? Are cushion dimensions and loft appropriate?

We then collect client feedback and make any final adjustments. Maybe the curtains need to be a few inches longer, or the cushion insert should be down-filled instead of foam for extra softness. We revise the specifications accordingly. In this cycle, clear communication is key: we document every change. Only after the client explicitly signs off on the final design (often via email confirmation or a signed specification sheet) do we proceed to production.

Industry experts underscore this step: after sample review comes “presenting options to the client and incorporating their feedback into final decisions.” This collaborative approach ensures the client retains control while benefiting from professional guidance. At this point, the client knows exactly what the finished product will be—and there are no surprises later on.

4. Production and Quality Control

With approvals in hand, the project moves to full production. For Eyda Homes, this means sending the final designs to our artisan workshop. Skilled weavers and tailors create the curtains and cushion covers by hand. We use traditional techniques (hand embroidery, block printing, slow weaving) that guarantee durability and unique character. As Eyda Homes proudly states, “each cushion, curtain, or runner is crafted with care… every piece holds its own character because every home deserves something personal.”

We adhere to strict quality checks during production. Every seam is inspected, every pleat measured, and every cushion fill density verified. For curtains, we triple-check the hem depth and the accuracy of the header style (e.g. exactly 40 cm pleats as requested). Any defects or color inconsistencies are caught early. This diligence is critical because once the textiles are cut and stitched, corrections are very costly.

For large projects or corporate orders, we may produce in batches and have a final consolidation check before shipment. We pack curtains and cushions carefully (e.g. rolled or folded to prevent creases, sealed in plastic sleeves to protect from dust). Throughout this stage, we keep the client informed of progress and the expected completion date.

(From a manufacturing standpoint, note that lead times have been shrinking industry-wide. Recent analysis notes, “the old six-month order lead simply does not work for most orders now… both brands and buyers want shorter turnarounds.”) We factor this into our schedule and often leverage digital production methods to speed things up. For instance, digital printing technology allows us to produce custom patterns faster than traditional screen printing, a key advantage when the timeline is tight.

5. Delivery and Installation

The final step is delivery (and installation, if provided). We coordinate with the client to ship the finished pieces. For local clients, we might offer white-glove delivery; for international or remote orders, we use reliable freight services with tracking. At Eyda Homes, typical processing is quick; orders are packaged within 1-2 business days and shipped promptly to meet project deadlines.

For hotels and corporate clients, we often align delivery with site readiness. For example, if a new lounge is still under renovation, we schedule delivery to arrive when the space is nearly finished. This avoids costly reshipping or re-measurements. We label every package and include care instructions and any hardware needed (like hooks or rods).

If installation service is part of our offering (common with custom curtains), our technicians will visit the site to hang the drapes and arrange the cushions. They ensure everything fits perfectly, even making minor adjustments on the spot (trimming rod lengths, re-hanging pleats). Our job is finished only when the client walks through the finished room and is fully satisfied.

After installation, we perform a final inspection together with the client, confirming that all elements match the approved design. This mirrors best practices noted in interior design workflows, where “final inspection” ensures the project “meets your expectations.” At this point, the client can enjoy their personalized space with confidence, knowing every detail was attended to. This is also a great opportunity to style other items like table placemats styling in the dining area, or adding a sofa throw blanket to complete the look.

6. Post-Delivery Support and Relationship Building

A crucial (though often overlooked) part of the custom service is after-sales support. Good vendors reassure clients that they stand by their work. Eyda Homes, for instance, offers an easy 14-day return/exchange policy on our handcrafted items. If a corporate client discovers that a curtain panel needs an extra inch in length, or a homeowner feels a color is slightly off, we address it promptly. Such policies are rarely found with off-the-shelf goods, and they reinforce trust in custom orders. This service extends to all our products, from living room furnishings to bath supplies and Dining & Kitchen items.

We also provide care guidance. Fabrics like linen or cotton may shrink or wrinkle differently than synthetics, so we include washing instructions or recommend professional cleaning for longevity. For hotels, we can supply warranties on outdoor or fire-rated products. And for repeat clients (like hoteliers refitting multiple rooms over time), we keep detailed records of their preferences and past orders, making future custom orders even smoother.

Finally, we solicit feedback. After every custom project, we ask the client about their experience: Was the process clear? Did the products meet their needs? This information helps us refine our process further. Over time, these efforts build a reputation. As Eyda Homes puts it, bringing home an Eyda piece is about “a feeling, a story” of craftsmanship. When clients see that story through at every step, they become ambassadors—a critical factor in an era when word-of-mouth and online reviews can make or break a brand.

How You Can Implement a Similar Process

If you’re an interior designer, hotel manager, or corporate buyer looking to handle custom furnishings (or if you’re a supplier wanting to adopt best practices), the above process offers a roadmap. Key takeaways to ensure confidence in custom orders include:

  1. Clear Initial Communication. Define the scope and expectations up front. Provide visual examples and written summaries of the brief. Use every consultation to solidify understanding.
  2. Visual and Physical Samples. You should never skip sending actual fabric swatches or mock-ups. Clients must see and feel materials. If possible, bring a swatch book or small sample to the client’s site (or offer a digital preview tool). This is essential for all Combinations of fabrics and patterns.
  3. Client Checkpoints. Schedule formal approvals after each major step (design sign-off, final sample OK, etc.). This avoids misunderstandings. Written or email confirmations are important.
  4. Document Everything. Keep detailed records: photos of measurements, color codes of fabrics, descriptions of custom treatments. This prevents costly errors later.
  5. Quality Partnerships. Work with reliable craftsmen or factories that value detail.9 Visit production if needed. Ensure they understand the client’s standards (e.g. placket depth on curtains, stitching quality).
  6. Timely Updates. Provide regular progress reports. Even good news (e.g. “fabric has arrived and cutting will begin tomorrow”) reassures the client. If delays occur, communicate proactively with mitigation plans.
  7. Flexible Logistics. Be prepared to adjust delivery schedules. Coordinate with project timelines on the client side. For large installations, allow time for on-site tweaks.
  8. After-Sales Service. Stand behind your work with return policies or warranties. Provide maintenance tips and stay available for any follow-up needs.

By following these principles, you emulate the transparency and care that make clients comfortable ordering custom products. Interior design professionals and furnishing suppliers who adopt this step-by-step approach will find that customer confidence grows. Instead of worrying about guesswork or hidden costs, clients appreciate knowing each stage is handled by experts.

Conclusion

Custom curtains and cushions are more than just functional items; they are key design elements that transform a space.10 As India’s design market evolves, personalized, made-to-measure home décor has become the norm, rather than the exception. Eyda Homes, along with many forward-thinking brands, demonstrates that a well-defined custom process builds trust: from the first consultation to the final delivery, every stage is transparent and client-focused.

Industry reports reinforce why this approach matters. Customers today expect a high level of service and quality in custom products. With global market trends favouring customization and sustainability, brands that offer a professional, structured custom workflow gain a competitive edge. By integrating consultation, sampling, rigorous approvals, and reliable delivery, you not only meet client needs but also set a standard in custom furnishing excellence.

Whether you’re furnishing a boutique hotel, revamping a corporate office, or designing a dream home, the confidence in a smooth, predictable custom process is crucial. The strategies outlined above, exemplified by Eyda Homes’ journey, ensure that custom orders feel risky. On the contrary, they become an empowering way for clients to get exactly the decor they envision, with peace of mind every step of the way.

Ready to transform your space with unique, handcrafted furnishings? Whether you’re a homeowner, interior designer, or hotelier, our team is here to help you bring your vision to life.

Contact Us Today to schedule a consultation and begin creating your bespoke curtains and cushions.